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Frequently Asked Questions | Dr. Randy J. Greenberg in Wallingford, CT

Contact Us:  (203) 265-6789
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Frequently Asked Questions

Frequently Asked Questions

How does Dr. Greenberg keep up-to-date with all the current techniques and materials?

Dr. Greenberg is an advocate in continuing his education because of all the rapid and exciting changes in the field of dentistry. He and his staff regularly take continuing education courses to stay current with the latest techniques and materials. Dr. Greenberg has recently achieved Fellowship status with the Academy of General Dentistry, a designation conferred to dentists who have successfully completed 500 or more hours of continuing education after graduation.

Can you show me what my smile can look like ahead of time with imaging software?

Yes, we will study the features on your face, take the necessary radiographs, as well as digital photographs, and then feed this information into the imaging software to get a glimpse of what your new smile can look like. You will come back at the next appointment to look at a picture of your new smile, and together we will evaluate and design the roadmap to your new smile makeover. Then you can take the picture home, and discuss all your options with your family members and friends so you can make an informed, careful decision.

Do you accept patient referrals?

Referrals are always welcome. We're always looking forward to new patients so we can provide the same excellent level of dentistry we provide to our existing patients.

I have a temporary crown in my mouth. What happens if it comes off or breaks?

Don't panic, we can fix it. You'll want to call us right away and by talking to you we can tell you if you need to come in for emergency dental treatment, or if you can wait until the next business day. Most patients, after talking to us, are instructed to re-adhere the piece onto the tooth with a little bit of toothpaste. Yes, this is something you can try at home! Or, you can try using an over-the-counter dental cement found in most drugstores to place the temporary back.

How do I know it is time to come in for a checkup?

We will schedule you for your next visit, then make a point of sending a reminder card and calling you for a confirmation. We believe an ounce of prevention is worth a pound of cure, and regular dental checkups can help you avoid the larger and more expensive procedures later.

Do you accept my insurance plan?

Our team will do everything possible to help you maximize your benefits. Our financial policy allows us to provide you with the best treatment available and does not limit your health to just what your plan covers. We will be happy to submit your insurance paperwork for you at the time of treatment. If you have any questions about your insurance, please feel free to call for more information. You can also click here for additional information concerning our insurance policy.

What payment options you provide?

Patients can pay by cash, check and all major credit cards, including Discover, Visa, MasterCard and American Express. We also have a dental patient financing program to help patients extend payments when necessary. It's called Chase Health Advance.

My gums bleed after I brush. Is this something to be concerned about?

Bleeding gums are often a sign of infection in the gums or even in the bones, and you may be a candidate for non-surgical periodontal treatment. Our goal is have you keep your teeth healthy for a lifetime. Please don't wait any longer to address this problem.

Do I have to floss everyday? Is it really that important?

The use of dental floss is essential in preventing gum disease. Most oral health problems are related to dental plaque--the soft, sticky layer of bacteria on the surface of gums and teeth, particularly along the gum-line. When dental plaque grows it releases toxins that irritate the gums causing gingivitis. If left untreated it may lead to more serious form of gum disease (periodontitis). The toothbrush can't reach difficult areas in the mouth, like between teeth and along the gums. Using dental floss at least once a day provides effective removal of dental plaque and cleaning between the teeth.

I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

If your teeth are crooked, you don't necessarily need braces. When you come in for a consultation, we can talk to you about several other options, including porcelain veneers. If you're a candidate for this sort of treatment, the whole process will take about two weeks rather than two years, as is usually the case with braces.

What is Smile Analysis?

Each person has their own individual smile, one that is uniquely shaped and balanced to the symmetry of their face. With Smile Analysis, we can help show you what your best smile can look like. We take into account many features of your face and mouth to analyze and design the most enhancing smile for you. Come in and talk to us about the exciting possibilities.

What is Smile Design?

Great care is taken to design a smile for each patient. After we understand your needs and goals, we consider the shape of your face, color of your eyes, shape and contour of lips. We evaluate factors like the symmetry of your eyes and nose to the other dimensions. Once you have your new smile, your confidence soars. Nothing frames the face better than an attractive and beautiful smile. People are drawn to you without knowing why. A brilliant smile radiates joy, excitement, healthy and vitality. A smile is a celebration of life, a reflection of the heart and your number one asset.

What do I do if I have emergency when the office is closed?

Please feel free to call the office for any dental emergency. We will make every effort to see you that same day. If it is after normal business hours, a number will be given for emergencies to call. If you do not hear from us within 30 minutes, please call again.

What makes you different than any other dental practice I can visit?

Dr. Greenberg is one of 40 dentists in the country who provides laser periodontal therapy, a treatment that is fast. Another difference is that we don't rush our patients. Instead we like to spend some time with them, so they can feel relaxed and comfortable. We want to make sure patients are receiving the best dental care possible.

I am a new patient and I know there is probably something I will have to fill out before I see Dr. Greenberg. Is there any way I can get copies of any forms that you need me to complete in advance?

Yes, they're available to you on this Web site. Just click here.

How can I have whiter teeth?

Most whitening methods are considered safe today, especially if performed under the supervision of a dentist, and we offer an in-office procedure that works fast and provides dramatic results---up to nine shades lighter. If you've been feeling embarrassed about the color of your teeth, it's time to talk about our whitening procedure. Try it.

Crowns, veneers, onlays, inlays and partials.Where can I learn more about these procedures?

Since you're so adept at navigating our Web site, we'd suggest you visit the American Dental Association's Web site at, where you can find out a great deal about these procedures and many more. Otherwise, come into our office, and we'd be happy to show you detailed videotapes or computer programs on these procedures or any others. And of course, you're more than welcome to talk to us about them. We love talking about the latest dental procedures to our patients. Just ask!

Can you tell me more about Laser Dentistry?

With the dental laser you don't have to worry about pain or fear, because the dental laser allows us to treat you without cutting or sewing your gums. It's revolutionary. If you're like 100 million Americans, you could be one of 50 percent who have periodontal disease, the major cause of tooth loss in adults. Periodontal disease starts off as plaque, an opaque film, which eventually hardens, forming tartar or calculus. In the early stages, this is called gingivitis, characterized by red, swollen gums that bleed when you brush your teeth. Unchecked, gingivitis progresses to periodontitis, a much more serious form of the disease where periodontal pockets form, separating teeth from the gums and the supporting bone structure.

The way to repair the damage is to get rid of the infection and close up the pockets. Before the dental laser, that meant surgery and sutures. But Dr. Greenberg offers laser periodontal therapy, a patient-friendly, minimally invasive procedure that's a great improvement over standard gum surgery. He is only one of 40 dentists in the nation currently providing this exciting procedure. For you the patient, it means you couldn't be in more competent hands.